Get in Touch With Us

Got a question about a listing, spotted something that needs updating, or want to flag a new site for review? This page covers the ways to reach the Non Gamstop Casinos team and what you can expect once you do.

How to Reach Us

Email is the best way to get in touch. Write to us at [email protected] and a member of the team will read your message personally — we don't rely on automated replies. Whenever possible, we aim to respond within a couple of working days, though this can take a little longer during busier periods.

Tell us upfront what your message is about. A short line at the top — "correction", "offer query", "partnership" or similar — helps us route it to the right person and get back to you quicker.

What You Can Get in Touch About

  • Questions on free spins and welcome offers — If a wagering requirement, spin count or deposit condition on any of the sites we cover isn't clear, ask us and we'll do our best to point you to the detail.
  • Corrections — Bonus terms, offer values and rankings on casinos not on GamStop can change quickly. If you've noticed something on the site that looks out of date, we want to know so we can look into it.
  • New non GamStop casinos — If you've come across a new casino not on GamStop that you think deserves a look, let us know and we'll consider it for review.
  • Feedback on our ranking method — If you'd like more detail on how we rate and rank the sites listed here, or disagree with a placement, tell us why — we take that seriously.
  • Responsible gambling concerns — If you or someone you know is struggling with gambling and would like signposting to support resources, mention this in your message and we'll respond with appropriate information.

Before You Write In

If your question is about which sites currently rank highest, how welcome offers compare, or general guidance on choosing between casinos not on GamStop, some of that may already be answered on our Trusted Non GamStop Casinos UK page. It's worth a quick check first, since it covers the current top-rated sites, their headline offers and how we assess them.

For anything more specific — a personal query, a correction, or something not covered elsewhere on the site — email remains the quickest route to a direct answer.

What Happens After You Email Us

Every message is read by someone on the team, not filtered through a bot. We'll acknowledge factual corrections, look into offer queries against the terms published by the operator, and consider suggestions for future coverage. If your enquiry needs more time — for instance, checking a bonus term directly with an operator — we'll let you know rather than leave you waiting without word.

Our Approach to Accuracy

Free spins offers, deposit match percentages and wagering conditions on casinos not on GamStop are set by the operators and can be revised without much notice. We check listings against operator sites regularly, but we also rely on readers to flag anything that looks off. If you've tried to claim an offer and found the terms differ from what's shown here, please tell us — it helps keep the site useful for the next person checking the same offer.

This site is intended for adults aged 18 and over. If you're contacting us with a query related to gambling harm, we're happy to point you towards independent support services alongside answering your question.

Thanks for taking the time to read this far — we do read and value every message that comes through.